Shipping rates

Standard shipping is $9.00 within the contiguous United States. Shipping is free on merchandise totals of $200 or more after discounts, before tax. Online orders ship from our Temecula store. Five-pound (5 lb) protein containers are excluded from shipping, including free shipping. Choose store pickup or eligible Temecula local delivery for those sizes. Alaska, Hawaii, U.S. territories, and international destinations are not currently available.

Processing & Shipping

Please allow 3–4 business days for shipping and handling while we prepare and dispatch your order. Business days are Monday–Friday, excluding holidays. Orders placed on Friday or over the weekend generally begin processing on Monday, or the next business day if Monday is a holiday. Carrier delivery time is additional and depends on the shipping method selected.

Local delivery — $7 flat

Available every day to verified street addresses within a 5-mile radius of our Temecula store. Complete payment before 5 p.m. Pacific for delivery by 8 p.m. that day. Orders paid at or after 5 p.m. arrive the next day by 8 p.m. The $7 delivery fee applies to all local delivery orders, including orders over $200.

Choose local delivery at checkout and check your address. We’ll email your order confirmation, an out-for-delivery update, and a delivery confirmation. Local delivery is handled by our team and does not use a carrier tracking number.

Returns & Refunds

You may request a return within 30 days of delivery for unopened products with their original seals intact. Contact sales@builtnutritionca.com with your order number before sending anything back so we can provide return instructions.

Customers pay return shipping unless we sent the wrong item or it arrived damaged. For a wrong or damaged item, contact us with your order number and photos so we can help. Approved refunds are issued to the original payment method after we receive and inspect the return.

Tracking your order

We’ll email your tracking number when your order ships. You can also check the order in your account. Carrier tracking may take time to show its first scan after the package is handed over.

Free Pickup — Temecula & Miramar

Choose Temecula or Miramar at checkout. Availability is checked at your selected store. Allow 2–4 store business hours; orders outside store hours start when the store reopens.

We’ll notify you when your order is ready. Please wait for your Ready for Pickup confirmation before visiting the store.